DISQUS

DISQUS Hello! Sam Harrelson's Comment Forum is using DISQUS, a powerful comment system, to manage its comments. Learn more.

Community Page

  • Subscribe

  • Community

  • Top Commenters

  • Popular Threads

  • Recent Comments

    • Nice. Will be waiting for the new ones. Keep it coming.

      1 month ago by Hypnosis Training

      in Candybugs

    • Candybugs, a puzzle.our brain has mainly two parts.sometimes our small parts of the brain does many special thing.a spirit which we can get from, by it we do something special.a vigorous can...

      1 month ago by cash back

      in Candybugs

    • I think that's a helpful perspective. Though there's not much of a learning curve on Twitter, there's an adaptation curve. "What will this give me and how will I contribute?"...

      2 months ago by RozD

      in Twitter as Graffiti

    • Thank you, Carole.

      2 months ago by Sam Harrelson

      in In Between

    • I really love In Between. So thoughtful with very few words. Thank you.

      2 months ago by Carole Cross

      in In Between

Sam Harrelson's Comment Forum

SamHarrelson's Blog
Jump to original thread »
Author

Real Time

Started by Sam Harrelson · 10 months ago

I’ve been having conversations with folks about why Identi.ca (or Laconica, the mothership code base of which Identi.ca is the flagship derivation, but there are many possibilities available such as Leo Laporte’s TWiT Army) matters so much for the present and futur ... Continue reading »

7 comments

  • Shawn Collins

    10 months ago

    I think real time sounds great in theory, but I'll give you an example of a big impact via Twitter where real time was immaterial.

    I posted a message about Comcast on Twitter, and got a response 74 minutes later.

    That turnaround could easily have been achieved by monitoring RSS feeds.

    Anyhow, it was considered so significant that a company got back to me that fast that it made national news.

    Examples from Philadelphia and Los Angeles...

    http://cbs3.com/seenon/3.On.Your.2.798935.html
    http://abclocal.go.com/kabc/story?section=news/...

    Not bad for a latency of more than an hour.
    reply
  • Sam Harrelson

    10 months ago

    nope, not bad for a start. however, the shorter the latency the
    greater the value.
    reply
  • Shawn Collins

    10 months ago

    Please provide data to support that assertion.

    I don't see how a response that was an hour faster would have garnered a better response for Comcast in this situation.
    reply
  • Sam Harrelson

    10 months ago

    look at the example above with Weezer or think how marketers can (and
    do) engage people with real time info when they express interest or
    concern over a particular keyword.
    reply
  • Shawn Collins

    10 months ago

    I read the entire article, and nothing there indicated to me that real time makes a marked difference over a response delayed by an hour.

    There are theories and opinions, but hard facts are lacking.
    reply
  • Sam Harrelson

    10 months ago

    Yet again, we'll have to agree to disagree on your conception of "hard
    facts" and "lacking."
    reply
  • Shawn Collins

    10 months ago

    Did I miss some case studies that proved a real time response move the needle?
    reply

Add New Comment

Returning? Login